Loyalty + service feedback
Your customers come back. And you know why.
A loyalty card with your brand on your customers' phones and a 15-second survey with every purchase. Reward the ones who come back and find out right away when someone left unhappy.
No apps · No forced contract · Ready the same day · ▶ Watch the video (1 min)
15 s
to rate and earn stamps or points
0
apps to download
Instantly
alert on a poor rating
Same day
to get started: print your QR and you're set
See Gago in 1 minute
How your customer earns stamps or points and rates the service, and how you see it all from your dashboard.
Video in Spanish, with on-screen captions.
What others don't measure
You know if your customer left happy
Other apps only count stamps. Gago also measures service: satisfaction by cashier and location, recommendation (NPS), praise for your team and an alert on your phone when someone rates poorly, so you fix it that same day.
Listen
Every customer rates their visit in seconds, from their phone, at checkout.
- ✓ Survey via NFC or QR, no apps
- ✓ Stars, recommendation (NPS) and up to 3 of your own questions
- ✓ Recognition for your team
Understand
See what happens in your business by day, hour, cashier and location.
- ✓ Real-time satisfaction (CSAT) and NPS
- ✓ Cross-filters with one tap
- ✓ Reports in Excel or as an image
Act
Fix it before the customer leaves upset, and bring them back.
- ✓ Phone alert on a poor rating
- ✓ Stamps or points, with automatic rewards
- ✓ Campaigns, coupons and birthdays
Ready in 3 steps, the same day
For your customer, less than a minute from their own phone.
Step 1
Design your card and print your QR
Your colors, your logo and your reward, with stamps or points. The QR goes on the counter or the table.
Step 2
The customer scans and rates
In 15 seconds they rate the service and save their card. Nothing to download.
Step 3
They come back, and you see it all
Automatic rewards, notices and promotions to their phone, and an alert when something goes wrong.
Your brand on their phone
Cards with your color, your strip and your stamps
Pick a template or your own colors, the strip pattern and illustrated stamps. This is how some businesses would look:
Example businesses.
The paper card isn't enough anymore
Paper card
- ✕ Gets lost or left at home
- ✕ Easy to fake with a stamp
- ✕ You don't know who your customer is
- ✕ You can't tell them about a promotion
- ✕ You never find out if they left unhappy
Gago card
- ✓ Always on their phone, no apps
- ✓ Single-use QR: nobody stamps themselves
- ✓ Name, WhatsApp and birthday of each customer
- ✓ Notifications and campaigns with no per-message cost
- ✓ Survey with every purchase and instant alert
Stamps or points: you choose how to reward
Pick the loyalty program that best fits your business. Both work on the customer's phone, no apps, and are redeemed with a QR at the register.
Stamp card
Ideal for frequent visits with similar spend: coffee shops, barbershops, laundromats.
- ✓ One stamp per visit when they answer the survey
- ✓ You set the goal and the reward: “the 10th coffee is free”
- ✓ Double stamps for campaigns and special days
7 of 10 stamps · 3 more for your free coffee
Points program
Ideal when every purchase is different: restaurants, stores, pharmacies, bakeries.
- ✓ Points based on the purchase amount (in quetzales or dollars)
- ✓ The register enters the amount and invoice: each invoice counts only once
- ✓ Reward catalog with photos; the customer picks theirs
320 of 400 points · Free dessert
All in one place
More than a stamp card
Stamps or points
Per visit or by purchase amount. Rewards to choose from their card and redemption with a QR at checkout.
Survey and alerts
Satisfaction (CSAT), recommendation (NPS), your own questions and cashier and location rankings.
Delivery
A QR sticker or WhatsApp link with every order: they rate the delivery, you follow up on complaints and they become your customers.
Push notifications
Right away or scheduled, plus automatic ones: welcome, reward ready, we miss you, birthdays. No cost per message.
Campaigns
WhatsApp with single-use coupons, birthdays, referrals and double stamps.
Tiers and memberships
Bronze, silver and gold based on visits, or a membership with benefits the register validates.
Gift cards
Gift cards with a balance or product, expiration and QR redemption at the register.
Get customers
Links and QR codes for Instagram, TikTok or flyers: you know where each customer comes from.
Your own card design
Colors, banner, illustrated stamps and templates, plus a print-ready poster.
Multiple locations
One card for all of them, with managers and permissions per location.
Google Wallet
Your customer can also save their card in Google Wallet, and it updates by itself with every purchase.
Nearby notifications
With Google Wallet, their card shows up on their phone when they walk near your store.
Loyalty program for coffee shops, restaurants, salons and retail stores
With Gago your business gets its own digital stamp card or a points-per-purchase program: you choose stamps or points. Your customers carry it on their phone, with no app to download, and on every visit they answer a 15-second satisfaction survey.
That way you measure service quality, reward the customers who come back and build customer loyalty with campaigns, coupons and notifications, from one or several locations.
Enterprise level, at a local-business price
Enterprise customer experience platforms are sold with demos, implementation projects and annual contracts. With Gago you get started yourself today, with no contract.
Price
Gago: Built for local businesses, month to month
Enterprise CX platforms: By quote; they usually cost thousands of dollars a year
Getting started
Gago: A 30-minute demo and you start the same day
Enterprise CX platforms: Demo and negotiation with sales
Setup
Gago: Same day: print your QR and you're set
Enterprise CX platforms: Weeks of implementation
Loyalty and rewards
Gago: Included
Enterprise CX platforms: Usually a separate system
Built for
Gago: Physical businesses: cafés, restaurants, salons, stores
Enterprise CX platforms: Large enterprises
A plan for every stage of your business
No forced contract. In the demo we recommend the plan that suits you.
Basic plan
- ✓ Includes 3 registers
- ✓ 1 location
- ✓ Digital NFC / QR stamps and a card on the phone
- ✓ Service survey
- ✓ Overview, satisfaction and redemptions with filters
- ✓ Customer list and sending their card via WhatsApp
- ✓ Register, tablet view, team and settings
- ✓ Add more registers
Plus plan
- ✓ Includes 5 registers
- ✓ Up to 9 locations with a single loyalty card
- ✓ Everything in Basic
- ✓ Single-use QR or QR on the customer's card, and your own survey questions
- ✓ Customers with charts, Excel and bulk card sending
- ✓ Marketing: campaigns, coupons, notifications, memberships and customer acquisition
- ✓ Delivery module available (charged separately)
- ✓ Double stamps, referrals and birthdays
- ✓ Several branches with a single card
- ✓ Add more registers and locations
Chains
Tailored to you
- ✓ 10 or more locations
- ✓ Special volume terms
- ✓ Guided setup
- ✓ Everything in Plus
30-minute demo
We'll show you Gago with your business's card
On Google Meet. During the call we set up your card with you and explain how to get started.
- ✓ You choose the day and time that suit you
- ✓ You get the invitation with the Meet link
- ✓ You can change or cancel it anytime
Prefer to message us? 💬 Talk to sales
Frequently asked questions
Do my customers need to download an app?＋
No. They open the survey and their card in their phone's browser, with the QR or NFC tag.
How do I stop someone from stamping themselves?＋
Each purchase can generate a single-use QR on your checkout or tablet. A photo of the QR can't be used to stamp again.
Do I need a POS system?＋
No. Your team uses Gago from any phone, tablet or computer.
How much does it cost?＋
It depends on your locations and checkouts: we explain it in the demo. No forced contract.
What do I need to get started?＋
Just create your account and print your QR from the dashboard (it includes a kit with a poster, table card and labels). NFC tags are optional.
How do I find out about a poor rating?＋
You get a phone alert right away, with the customer's comment and WhatsApp so you can follow up.
Can I give points per purchase instead of stamps?＋
Yes. In Settings you choose stamps per visit or points per purchase: you set how many points each quetzal or dollar earns, the register enters the amount and invoice number, and you build your reward catalog with photos.
Can I use it at multiple locations?＋
Yes, with the Plus plan: each location has its own QR and the customer uses the same card at all of them.
Is there a lock-in contract?＋
No. You pay month to month and cancel anytime; if you pay a year in advance you get free months.
Do you issue invoices?＋
Yes. When you pay you enter your billing details and we send the invoice by WhatsApp and email.
Can I pay by bank transfer?＋
Yes: by card, transfer or cash.
Bring your customers back, and bring them back happy
Book your demo, print your QR and get your first rating the same day.