Loyalty program and guest satisfaction surveys for restaurants
In a restaurant, a bad experience nobody tells you about is a guest who doesn't come back. Gago measures the satisfaction of every table, alerts the manager instantly when something goes wrong and rewards returning guests with stamps or points.
At the table or at the register
- โ QR code on the table, on the check or at the register; NFC tags too.
- โ Guests rate the food and service in 15 seconds.
- โ They earn a stamp per visit or points for the amount of their check.
For the manager
- โ A phone alert when a table rates 3 stars or less, with the comment.
- โ Satisfaction by hour, day, location and register.
- โ Recognition for staff who get 5 stars.
To bring them back
- โ Coupons and WhatsApp campaigns for slow days.
- โ Birthday gift.
- โ Referrals: the guest invites a friend and both earn.
Also searched as
restaurant rewards programrestaurant loyalty appguest satisfaction surveyrestaurant feedback systemrestaurant customer retention
Frequently asked questions
Does it work for fast food and table service?๏ผ
Yes. The QR code can be at the counter, on the table or on the check.
Stamps or points for a restaurant?๏ผ
Stamps if checks are similar; points if they vary a lot, to reward your biggest spenders more.
Can I measure service at each location?๏ผ
Yes, with the Plus plan reports can be filtered by location and register.
More Gago solutions
Start today, no apps or contracts
Book your demo, print your QR code and welcome your first customer the same day.